Processing Time: Once you place your order, we will process your purchase within 1-3 business days.

Shipping Time: Your shoes should arrive at your doorstep within 10-14 business days after they have been processed.

Returns & Exchanges: If you would like to return or exchange your item, please notify our customer support team within 15 days of receiving your shoes. 

Quality customer service is very important to us! If you suspect anything to be wrong with your package or its shipping, we encourage you to email us at customers@coshasneakers.com.