Frequently Asked Questions

Shoe Sizing

How do I know which size fits me?

Will the size recommended by the chart be a tight fit?

Shipping

How long will shipping take?

How does COVID-19 affect shipping times?

Returns and Exchanges

Can I return or exchange my shoes?

How can I return or exchange my shoes?

Policies

Where can I learn more about your shipping?

Where can I learn more about exchanges & returns?

Is my information safe on this website?

Customer Support

How can I contact your support team?